Archive | Business Strategy

Is the US still an attractive market for IT service providers?

I was talking to the US based CEO of an emerging company focused on the ISV space recently to get a feel of the market. What he had to say made me reassess the general view that the economic recovery is well on its way. It appears not.

Venture funding is still low although it has picked up from earlier quarters. Consider this, in the first 3 months of 2011, 364 tech companies received a funding of $4.8 billion. Of this, Facebook itself accounted for $2 billion of the funding followed by Groupon with $377 M. Removing the Facebook deal, the value of funding has increased by a low 8% only. Of course, the other way of looking at it is that good ideas can still attract funding.

Overall, it appears that the US market is still limping along – both at the enterprise and ISV level. Cisco has already warned about its performance in the coming quarters. For companies targeting the US market, the progress would be difficult but opportunities do exist. Value has to be demonstrated convincingly and cost savings still remain the overall driver.

My take is that the US is still an attractive market for companies large and small. There is no equivalent market in terms of scale and opportunities yet. Of course, the going will be tougher but the returns may be well worth it. Do you agree?

Popularity: 16% [?]

Posted in Business Strategy, Outsourcing1 Comment

Striking the right balance – knowing where you are going while watching over your shoulder

As a leader this is your constant challenge- how much do I focus on getting things right in my company’s context and how much do I need to keep looking outside and benchmarking? At Prayag, we do a lot of market and competition assessment studies, and we meet a range of clients- some who spend a lot of time in minutely analysing the external factors and others who dismiss the outside and focus entirely on getting their story right!

If I sit back and think, I believe, like with most good things, the answer lies in blending a bit of both approaches. For, any amount of competition and market watching is futile, if we do not apply it to our own context; another danger of looking outside too much is that it can overwhelm you at times. At the same time, having a blinkered approach and not learning from the outside can also be counter productive. I also find that in the latter case, companies and management sometimes become so cut off from the outside world that they lose touch with reality.

Great leaders are those who are able to keep a laser focus on their context while being able to assimilate the goings on around effortlessly, and for their benefit.

What is your view?

Popularity: 18% [?]

Posted in Business Strategy, General0 Comments

No first among equals?

With Cognizant announcing its results a couple of days back, the results of the biggest 4 offshore based IT companies- TCS, Infosys, Wipro and CTS – have been announced for this quarter. Infosys disappointed with the way it finished off the year and Wipro did not impress with its guidance. TCS and Cognizant though have yet again outperformed their peer group. Cognizant is slated to outgrow Wipro and has overtaken Infosys’ revenues in NA. Now, all this has the analysts going wild with their short term analysis and quotes. But to me, there is a deeper significance. It tells me that there are no guarantees, not even for the best in class. Infosys was not so long ago the industry’s poster boy, but TCS and Cognizant have shown that relentless focus can help change the equation. This also shows that Infosys can rebound with some smart thinking and execution and so can Wipro.

The learning of course is more generic, in my view- there is no time for complacency and past success is no indicator of how your future would be. Looking at it another way, this of course means that there is no permanent first among equals. The position is up for grabs all the time. It is up to us to aspire and pursue that goal with laser focus. If that cannot be a motivator, what can?

Any thoughts?

Popularity: 20% [?]

Posted in Business Strategy, General2 Comments

Leadership and Strategy

The many recent changes at the helm in leading technology companies, both in India and globally, as well as our experiences in carrying out strategy assignments for clients, makes me ponder over the many links between strategy and leadership.

At one level, the onus is on the leader to infuse strategic thinking into the company- this is especially true in a company’s growth phase when one would be faced with choices of direction frequently- example, growth over profits, or profitable growth, how much risk to take, inorganic vs organic growth options, diversifying capabilities vs deepening strengths and many more. As a company reaches steady-state (if there is ever such a state in today’s dynamic business climate :) ), the questions and issues change, but the role of leadership is equally important. One hears these statements- nothing can impact this company anymore- they are on a roll etc. Yes, true in part- but if you look all around, whether it is Nokia and Microsoft or nearer home, some of the problems that Wipro has been facing, and even the recent not so exciting results of Infosys, you realize that no company can take it easy, even for a bit. I am sure all these companies will handle the problems and emerge unscathed eventually, but that calls for leadership.

In this context, one wonders what is the role of strategy consultants? Yesterday I read an article about the turmoil at the Hindu newspaper. Being a family run business, the group has been undergoing problems for a while. They called in McKinsey to help them out, but, according to the report, no one is prepared to heed McKinsey’s advice.

Thus, it is clear that the right leadership is indispensable for a company’s growth and sustenance and the role of strategy consultants is  to act as an objective sounding board, validate approaches and perhaps stimulate fresh thinking. Strategy consultants and leadership teams however can work hand in hand to produce superb results.

What do you think?

Popularity: 19% [?]

Posted in Business Strategy3 Comments

Give Infy a chance

Ever since Infy’s Q4 results and the combo exit of NRN Murthy and Mohandas Pai were announced, the media has been busy sounding the death knell on this company – somebody who could do no wrong just a few months back. One wonders how opinions change so quickly! Even this morning I read an article on how things are going wrong at Infy and whether it would be able to recover etc.

Come on – Infosys did not grow into a $6+ billion company only because of 2-3 people. Of course, the core team was instrumental in setting up a vision and steering the company towards that. One needs to remember that a large corporation is heavily dependent on processes and a way of doing things. And having tracked this company for so many years now, we are sure that part has been taken care of and the platform for building a sustainable institution has been built.

Today, there is speculation on the impact of stalwarts leaving the company. Pause for a moment and consider this – wouldn’t these stalwarts have anticipated their exit at some point or the other and planned for that? I definitely think so. True, that Infosys will go through some struggles in the near-term while it adjusts to the new leadership team and so on – the average Q4 results did not help their cause too!

Let’s wait and watch and see how the company fares in a new situation rather than writing it off – that appears to be the case of getting carried away with the moment. My bets are on Infy coming through this phase successfully – what do you think?

Popularity: 29% [?]

Posted in Business, Business Strategy, General, Organization development4 Comments

FACEBOOK OPEN SOURCE? SOUNDS STRANGE.

Facebook has opened a new datacenter in Oregon and revealed its design online. They have designed their own servers, back up, power supply to increase efficiency and computing power while cutting down overall consumption. The design breaks data center convention by forgoing air conditioning and making use of Oregon’s climate to keep the powerful servers cool inside.

Secrets like these have never been given away by a business entity of this size. Competitors like Google and Microsoft have never ventured anywhere close to revealing information about their server infrastructure. Facebook has taken an entirely different route by dropping the traditional business practice. But the question here is—what  triggered this interesting move??

Probably, facebook wants to give away enough information based on which people can eventually come up with something better. Or, this move might have been taken in order to gain the confidence of web users. An interesting fact to be noted here is that the facebook servers rely on free or open source software.

The answers can’t be that simple, or can they? I think facebook is spinning its already-spent resources for marketing purposes.

Popularity: 24% [?]

Posted in Business Strategy, Latest Buzz, Social media2 Comments

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